Here are a selection of questions that we are frequently asked that we hope you will find useful. If you have a particular question that is not answered here then please get in touch.
This section was last updated on 20th April 2010.
Do you have Public Liability Insurance?
Yes, all of our DJs have Public Liability Insurance with the majority holding policies of up to £10 Million.
How long do you need to set up your equipment?
For a “standard” event we will usually require between 45 minutes and an hour. Larger scale events will require increased set up times due to the amount of equipment involved. If access is restricted or the distance between where a DJ must set up and where they must park their vehicle is significant, then this will increase the set up time required.
What style of music will the DJ play? Can we provide a play list?
The short answer is, whatever you want!
Play lists are welcome and we will always ensure that the style of music played throughout your event reflects your wishes. During your pre event consultation (or through our online planner) you can specify what types of music you want us to avoid playing at your event.
Do you have lights?
Yes of course. We will normally use a mixture of professional lighting effects designed to best suit the size of venue and dance floor area. At your request we can also provide extra lighting should you prefer a more “clubby” feel or we can even ensure there is no lighting at all (and will offer a discount if that is the case).
We are also able to offer mood lighting (also known as Venue Paint), which instead of using traditional effects means we can gently light areas of your venue without using sharp beams of light.
Do you require a deposit?
Yes, we ask for an deposit of £100 to confirm your booking and secure the date in our diary. This payment is usually non refundable.
Will you provide written confirmation of our booking?
Yes, and a receipt for your deposit
What will happen if something breaks down?
Our DJs only use high quality professional equipment and it is highly unlikely anything will go wrong, however we insist they always carry duplicates of essential equipment just in case.
Can we meet with you or our DJ?
Of course. We can meet you at your home, place of work or venue if you prefer. The offer of a pre event consultation is a key part of our service and helps us fully understand your requirements.
Can we visit you at an event?
If it were a public event then of course, however, if it were a private party then we would say no. Would you want strangers at your private party?
Is your electrical equipment tested for safety?
Yes we have an annual testing policy in place. We also carry out routine maintenance and safety checks on equipment throughout the year.
Do you provide Karaoke?
A number of our Party DJs have the necessary equipment to deliver Karaoke, please let us know when you book if this will be required.
Do you cater for children’s parties?
No, we do not.
Do you cater for 18th & 21st Birthday parties?
No, we do not.
Is VAT included in the price you quote me?
Not currently, as there is no requirement for us to be VAT registered at this time. Should the occasion arise that we are required to register for VAT the price we charge will remain the same but the commission element will be subject to VAT.
Can you provide testimonials for your work?
Of course, just ask and we will send you some copies.
What will you wear?
We will normally set up our equipment in casual clothes and then change to smart clothing for the event. If you are having a theme party and would like us to dress in theme then please let us know at the time of booking. This may incur a further charge if the DJ is required to hire special clothing.
Standard dress for any event is trousers shirt & tie.
Will you work in a venue that has a sound limiter?
Of course. However, in our experience most limiters are set at unrealistic low levels and can be tripped by as little as guests clapping! As long as you are aware of this and the fact that volume will be restricted throughout the evening we are happy to supply a DJ.
Are you/your DJs members of any associations?
Yes, many of our DJs are active members of the South Eastern Discotheque Association and the National Association Of Disc Jockeys. We believe in promoting the art of professionalism amongst mobile DJs. As a business we are members of various organisations including the Federation of Small Business.
How loud will the music be?
Our aim is to strike a happy medium with a volume level that is loud enough to dance to yet quiet enough for your guests to talk to each other without shouting. That said if you decide that you would like to recreate the Ministry Of Sound at your event then we will of course comply (subject to venue approval!).
Will you take requests on the night?
We are happy to take requests from your guests and will incorporate them were possible as long as they fit into the overall musical style of the evening. If they request a song that you have specified must not be played we will decline their request courteously.
Am I obligated to feed the DJ?
Not at all. If you choose to offer any refreshments then that will be entirely at your own discretion.
Our venue has it’s own sound/light system, can your DJ use it?
Possibly, depending on the condition of the equipment. If we feel it is of insufficient quality and may adversely affect our presentation then we will not do so. Usually equipment installed in venues is abused by visiting DJ’s because they do not really care about it, which means if one of our DJs were to use it there could be problems outside of our control. Most venues are not exactly renowned for maintaining installed equipment to a high standard either!
If the equipment is usable and suitable for providing a performance that meets our high standards then our DJ will use it. We will not bring back up equipment in this instance.
Do you drink alcohol or smoke whilst working?
Never.
How can I pay your invoice/advanced payment? Do you accept credit or debit cards?
We accept cash, cheque, bank transfers and major credit/debit card payments via PayPal. Payment in full must be received no later than 30 days prior to your event.Take a look at our Payments page for full details.
What happens if the DJ is ill or unable to make our event due to an emergency?
We have never missed a booking but we maintain close links with a large network of professional DJs across the South East who we would contact and ask to cover your event should an emergency occur. The show will always go on!
What happens if the DJ breaks down on the way to our event?
All of our DJs use vehicles that are well maintained, so it is unlikely we will have any problems. Most also have breakdown cover just in case. We will get to you!
Can you provide music/PA for our Wedding ceremony?
Of course, we can provide a discreet sound system for your Wedding ceremony including a microphone if required. There is an additional charge for this service.
Can you provide background music/PA for our Wedding Breakfast?
Of course, we can provide a discreet sound system for your Wedding Breakfast including a radio microphone for speeches. There is an additional charge for this service.
